AVSystem Products

Device Management (UMP)


UMP allows operators to monitor, manage and control devices installed in their networks and at their customers' premises.

Benefits

Keep track of any number of devices

Deploy configuration changes and firmware updates with the same ease onto hundreds, thousands, or even millions of devices at once. Let UMP pro-actively monitor for any problems, automatically apply solutions, and generate detailed reports. And in case of any trouble, call our 24/7 support.

Suit your environment

ACS installed on-site lets you take full control of your network topology, for example to use a separate secure subnet for management. Let us tailor the feature set for your needs and pay only for what you use – or ask for custom functionalities when the need arises.

Quickly respond to new challenges

Add support for a new device model instantly, without disrupting system operation. Perform even the most complex reconfiguration tasks on groups of devices of any size. And find previously unforeseen features in your equipment by accessing it via multiple protocols simultaneously.

Everything in one place

Replace several systems with one – manage devices via any protocol (TR-069, OMA-DM, SNMP, even Telnet or SSH) through the same user interface and with the same features. You can also integrate our DHCP and AAA solutions and use flexible NBI for communication with external systems.

Features

Highly efficient and scalable architecture

Support for virtually unlimited number of devices, bound only by available resources – proven by existing million-scale deployments. UMP can run in a homo- or heterogeneous cluster, with built-in load balancing and support for redundancy (including geo-redundancy).

Powerful device group mechanism

All managed devices can be either automatically or manually classified in a hierarchy of customizable groups, allowing to meaningfully manage them in bulk, while allowing fine-grained differentiation and parametrisation at the same time.

Quality of experience and geo-visualisation

Wide range of built-in monitoring and diagnostic tasks help you ensure that your customers always get the experience they expect. Any problems can be displayed on maps, which allow for quick identification where you need to act.

Customer care and self-management

UMP integrates a customisable portal for call center operators, with unified user interface for diagnosing and configuring any device model. There is also a self-management module that allows customers to remotely manage their devices themselves.

Dedicated support and training

We offer 24/7 technical support for your deployment and option for custom development. You can also get extensive courses on the TR-069 protocol, device provisioning techniques and methodology, as well as multi-stage training program for the system itself.

Flexible licensing scheme

Request a free trial before buying, and then pay as you grow – you can buy a license for the size of your installation, with the set of features you actually need and use, and then extend it any time when your needs become bigger.

UMP Cloud


UMP Cloud is an entry level, multi-protocol device management solution deployed in Cloud. It allows ISPs to optimize processes, automate workflows and control end-users’ devices.

Benefits

Advanced functionalities with no installation

Save costs of on-site infrastructure and get access to all functionalities of advanced Unified Device Management Platform (→UMP) used by large telco operators. Benefit from numerous features such as automatic service activation (zero-touch), predictive provisioning and pro-active monitoring with no installation or hardware investment.

Keep an eye on your network

Gather the statistical data from all endpoints in a predefined time intervals (6 hours as default) to ensure you receive as full information regarding your devices as possible. Start being in full control of your network.

Avoid CAPEX expenses

Simplify your daily operations without any initial CAPEX expenses. Plan your budget in advance and get charged only for real resources used by your devices and customers. All the system’s upgrades are included.

Professional technical support

Immediately solve any network-related problems that you might suffer, so they don’t influence the end users of your network anymore. Our top specialists can help you to improve your network’s performance and advise you on the best network architecture or integration with your other OSS/BSS components.

Pay as you grow

Benefit from a pure pay-as-you-grow model, where service fee is related to the number of registered devices. Later on migrate your network to on-site UMP ACS as the number of the devices that you manage grows and your business needs to expand.

Features

Live snapshot every 15 minutes

Collect data from end-users’ devices with resolution going down to every 15 minutes (TM Forum recommendation for OSS/BSS systems).

Secure NBI for OSS/BSS integration

Integrate Cloud UMP with your OSS/BSS systems with secure Northbound interface (NBI) using SOAP or REST web services. Use sample code snippets available in several technologies.

Full auto discovery

UMP Cloud is capable of automatic device registration as well as extraction of supported data directly from end-devices. This significantly reduces the workload of system administrators, as manual configuration and registration of every single parameter is no longer required.

Simplified mass operations

Task based architecture of Cloud UMP enables both easy configuration of single devices and mass operations on large groups of assets.

GUI processes editor

Flexible operation engine allows you to manage and define even the most complex workflows through the User Interface. The system enables you to define your own steps, parameters, and conditions through an in-build provisioning script editor.

Integrated XMPP support

Internal implementation of XMPP client, as necessary for the XMPP Connection Request mechanism, as specified in TR-069 Annex K. UDP Connection Request over STUN (TR-069 Annex G) is also available.

Geographical redundancy

Increase reliability and improve service performance thanks to the system’s intercontinental distribution. Cloud UMP servers are placed in multiple locations in Europe and Canada, which ensures increased data loss protection and decreases response times.